Privacy Policy
At N2OALL, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.
1. Data Controller
N2OALL
Email: admin@n2oall.com
Location: Leisnig, Germany
2. What Personal Data We Collect
We may collect the following types of personal data:
- Name
- Email address
- Phone number or WhatsApp number
- Company name
- Order and inquiry details
- Technical information such as IP address, browser type, and device information
3. How We Collect Your Data
We collect personal data when you:
- Submit a contact form
- Place an order
- Contact us by email or WhatsApp
- Browse our website
4. Purpose of Processing
We process your personal data for the following purposes:
- To respond to inquiries
- To process and deliver orders
- To provide customer support
- To improve our website and services
- To comply with legal obligations
5. Legal Basis for Processing
We process personal data on the following legal bases:
- Your consent
- The performance of a contract or steps prior to entering into a contract
- Compliance with legal obligations
- Our legitimate interests, where applicable
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies. Technically necessary cookies may be used to ensure website functionality. Non-essential cookies, such as analytics or marketing cookies, are only used where required consent has been obtained.
7. Sharing of Data
We may share your data with trusted service providers where necessary, such as hosting providers, payment providers, shipping partners, and website maintenance providers. We do not sell your personal data.
8. International Transfers
If personal data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place in accordance with applicable data protection law.
9. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, or as required by applicable law.
10. Your Rights
Under applicable data protection law, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with a competent supervisory authority
11. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
12. Contact
If you have any questions about this Privacy Policy or your personal data, please contact us at admin@n2oall.com.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.